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Blue Lane Counselling 

Website Privacy Policy

 

 

Last updated: August 12th, 2026 

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1.   Introduction

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Blue Lane Counselling is committed to protecting your privacy. This policy explains what personal data is collected when you use this website, why it is collected, and how it is used.

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This website is operated by Catherine Scholefield, a London-Based Psychodynamic Counsellor, and hosted by www.wix.com which processes information on behalf of Blue lane Counselling in accordance with their own Privacy Policy found here: https://www.wix.com/about/privacy

This policy applies to this website only. If you become a client of the practice, you will receive a separate, fuller Privacy Notice as part of your therapy agreement. 

This policy complies with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR 2021).

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2.    Data Controller

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Catherine Scholefield is the Data Controller for personal data collected through this website who can be contacted at contact@Bluelanecounselling.co.uk

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3.    What Data This Website Collects

 

3.1  Website Analytics and Technical Data (Wix)

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Wix may collect information in accordance with their Privacy Policy (https://www.wix.com/about/privacy) and may include information about how visitors use this website, including:

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  • pages visited and time spent on each page

  • browser type, device type and operating system

  • approximate geographic location, such as country or region

  • referring website or search terms used to find the site

  • IP address and technical information needed to operate the website

 

This data helps us understand how the website is used and improve its content. It does not identify you personally.

 

3.2   Contact Form or Email Enquiries

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If you contact Blue Lane Counselling through this website, by contact form or by email, I may collect:

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  • your name

  • your email address

  • your phone number, if you provide it

  • any information you choose to include in your message.

 

We use this information only to respond to your enquiry. We do not add you to any mailing list or share your details with third parties without your consent.

 

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4.   Legal Basis for Processing

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Under UK GDPR, we rely on the following lawful bases for processing personal data collected through this website:

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Legitimate interests — to operate and improve the website, and respond to enquiries.

Consent — where consent is required for any non-essential cookies or analytics tools.

 

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5.   How Long We  Keep Your Data

 

Website enquiry data is kept only for as long as strictly necessary.

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As a general guide:​​​

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  • Contact form enquiries: up to 12 months from last contact, or until the matter is resolved

  • Website analytics data: retained by Wix in line with their data retention policy
     

After the relevant period, data is securely deleted or anonymised.

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6.   Cookies

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This website uses cookies - small text files stored on your device for functionality and analytics.
 

Cookies used: 

 

  • Essential cookies: These are required for the website to work properly and cannot be disabled.

  • Analytics or non-essential cookies which can be disabled 
     

These may be used to collect information about how visitors use the website. Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.

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You can manage your cookie preferences through the cookie banner on this website, where available, or through your browser settings at any time.

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For more information about cookies used by Wix websites, please refer to Wix’s own privacy and cookie policies (https://www.wix.com/about/privacy).

 

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7.   Website Host: Wix

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This website is hosted by Wix.com. Wix may process certain website data on our behalf as part of providing website hosting, security, analytics and technical services.

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Wix may process or store data outside the UK. Where this happens, Wix is responsible for ensuring that appropriate safeguards are in place for international data transfers.

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For more information, please see Wix’s Privacy Policy (https://www.wix.com/about/privacy).

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8.   Your Rights

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Under UK GDPR, you have the right to:

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  • Access the personal data we hold about you

  • Ask us to correct inaccurate or incomplete data

  • Ask us to delete your data (where no legal obligation requires us to keep it)

  • Object to or restrict how we process your data

  • Withdraw consent at any time, where processing is based on consent

 

To exercise any of these rights, please contact us at the email address in Section 2. We will respond within one month.

 

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

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You also have the right to complain to the Information Commissioner’s Office, known as the ICO, if you are concerned about how your personal data has been handled.

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ICO website: ico.org.uk
ICO telephone: 0303 123 1113

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9.   Links to Other Websites

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This website may contain links to external websites, such as professional bodies or mental health resources. We are not responsible for the privacy practices of those websites. You are encouraged to read their own privacy policies.

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10.  Changes to This Policy

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This policy may be updated from time to time. The current version will always be available on this page. 

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